Contact Helinox

Customer service guide

What to prepare and where to send a support request.

Information to include

For an existing order, include the order number and the email used at checkout. For a product question, include the product name or page URL. Payment options are the methods displayed at checkout.

Customer support

Email: support@necessaireonsale.com
Phone: 520-286-4918
Support availability: Weekdays 9 AM to 5 PM

Order timing

Order processing normally takes 1–2 business days. Estimated delivery is 3–5 business days after processing. The published Shipping Policy contains the complete terms.

Returns

Eligible items may be returned 30 days after delivery. Review the Refund Policy before sending an item to 4 Dogwood Ln, Abbeville, South Carolina, 29620, United States.

Business information

Legal operator: Magna Solution
Business address: 4 Dogwood Ln, Abbeville, South Carolina, 29620, United States
Storefront: necessaireonsale.com

Store operator

Helinox is an online store operated by Magna Solution. The official storefront is necessaireonsale.com.